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Clerk - Front Desk

Bally's Corporation · ballys.com
East Saint Louis
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The job in short

A full-time Receptionist / Front Desk role at Bally's Corporation in East Saint Louis.

Details

Found
29 d ago · posted 2026-10-09
Location
East Saint Louis, IL
Pay (as listed)
$17 an hour

Full description

Responsibilities: • Build guest and team member positive relations. • Participates in departmental and company meetings. • Ensure consistent high-quality service to all our team members and guests. • Perform a friendly, professional, and timely check in and checkout processes for arrivals and departures. • Assigns guest accommodations in accordance with procedures and SOPs. • Build guest and team member positive relations. • Participates in departmental and company meetings. • Ensure consistent high-quality service to all our team members and guests. • Perform a friendly, professional, and timely check in and checkout processes for arrivals and departures. • Assigns guest accommodations in accordance with procedures and SOPs. • Create and update guest reservations upon request based on hotel availability. • Follows room availability and reports any issues to supervisor. • Handles assigned bank in accordance to established internal controls and performs accurate account postings to guest folios. • Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the front desk's daily operation. • Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. • Able to articulate all amenity offerings of the hotel including catering, rooms, packages, and F&B outlets. • Create and update guest reservations upon request based on hotel availability. • Follows room availability and reports any issues to supervisor. • Handles assigned bank in accordance to established internal controls and performs accurate account postings to guest folios. • Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the front desk's daily operation. • Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. Qualifications: • High school diploma or equivalent required. • Experience with hotel operating systems preferred. • Previous experience with computers is preferred. • Hotel Experience preferred. Work Environment & Physical Demands: • The hospitality industry is a 24 Hour 365-day operation. • This position will primarily be indoors under controlled temperatures. • Occasional exposure to outdoor climates • Occasional: standing, walking, lifting up to 30 pounds • Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands • Speech and Vision abilities are required. Target Salary Rate: $17.00 per hour

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