Core Responsibilities: • Stocks housekeeping carts with supplies • Transports cleaning materials to rooms for cleaning • Thoroughly cleans rooms and restrooms according to department procedures • Changes bedding if requested by guest • Empties wastebaskets and transports trash and waste to disposal area. • Replenishes supplies in room and bathroom per hotel procedures. • Conducts final walk-around to assure that room meets hotel housekeeping standards. • Interacts on occasion with guests while cleaning guest and meeting rooms. Assists guest as needed. • Reports maintenance repair problems in guest rooms, restrooms, corridors to Supervisor • Ensures all lost and found items are turned in and logged on a daily basis. • Assists in control of the linen counts; assists on collecting linen on delivery days • Maintains a daily “check-out” and “stay-over” report • Ensures sanitation guidelines are maintained • Ensures all linen rooms and work areas are neat, clean and organized • May work in laundry room area loading washers and dryers and folding sheets. • Must Role Model Company guest service program. • Other duties as assigned. Qualifications/Requirements: • Frequent walking and standing for entire length of shift • Frequent climbing of stairs • Frequent bending, stooping, reaching, kneeling, and carrying • Use of hands to operate cleaning equipment and complete scrubbing/washing duties • Occasionally required to lift and/or move up to 50 pounds. • Visual acuity sufficient to inspect cleanliness of rooms and surfaces • High School Diploma or GED preferred • Limited to no experience required; previous commercial cleaning and/or guest service experience preferred. • Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures • Ability to read in English a limited number of two and three syllable words; ability to print and speak simple sentences. • Must be able to obtain a New York State Gaming License. • Weekends, Holidays and swing shift work may be required.