Why Join Penn-Mar? At Penn-Mar, technology is more than systems and support; it is a way to strengthen connection, improve decision-making, and expand opportunities for the people we support. This is an opportunity to lead organization-wide change, strengthen how Penn-Mar uses technology and information, and help build a more digitally capable, data-informed, and person-centered organization. We Offer: • Starting annual salary of $110,000-130,000, depending on experience, skills, and knowledge • Full benefits package: Medical, dental, vision, HRA, FSA, life insurance, short- and long-term disability insurance • 403(b) retirement savings plan • 17 days of PTO your first year + 12 paid holidays What You'll Do - Key Responsibilities: • Drive Technology Adoption & Change • Lead adoption and change efforts so tools and practices become part of everyday work • Partner with HR, Learning & Development, Marketing & Communications, supervisors, and operational leaders to build digital and data skills and reinforce responsible use • Develop practical communication, training, and feedback approaches for team members with varying levels of technology and data proficiency • Measure adoption and user experience, identify barriers, and adjust approaches, so technology investments produce sustained organizational value • Lead Data Governance, Analytics & Business Intelligence • Coordinate data from Penn-Mar's business applications into a governed business intelligence platform • Lead data governance operations, including ownership, stewardship, definitions, data quality, official sources, reporting standards, access, and issue follow-through • Ensure dashboards and reports are accurate, secure, understandable, and used in leadership and departmental routines • Work with data owners and subject matter experts to define questions, requirements, KPIs, validation, refresh schedules, and success measures; build data literacy and reduce conflicting or manual reports • Advance Technology Programs & Transformation • Guide and coach managers responsible for enterprise applications and enabling technology while preserving their authority over daily delivery • Connect program priorities to Penn-Mar's strategy and mission; identify dependencies, barriers, decisions, and resource needs • Coordinate technology adoption, data and analytics, applications, enabling technology, automation, and other digital transformation initiatives • Support the advancement of person-centered enabling technology that promotes independence, choice, safety, connection, and quality of life for the people Penn-Mar supports • Manage assigned initiatives, vendors, budgets, resources, risks, timelines, dependencies, and outcome reporting What We're Looking For: • Bachelor's degree in Information Systems, Computer Science, Business Administration, Organizational Leadership, or a related field; equivalent education, certifications, and experience will be considered • 8+ years of progressive leadership experience across technology adoption, organizational change, enterprise applications, data and analytics, enabling technology, or digital transformation • Experience coaching managers, leading cross-functional initiatives, and aligning multiple programs around shared organizational goals • Experience leading technology adoption, communication, training, workforce enablement, data governance, reporting, analytics, or enterprise data initiatives • Strong coaching, communication, facilitation, relationship management, project leadership, problem-solving, prioritization, and follow-through skills • Ability to explain technology, data, privacy, and security expectations in practical terms for technical and nontechnical audiences Preferred Qualifications: • Master's degree in a related field • Experience in human services, healthcare, education, or the nonprofit sector • Experience supporting a distributed, hybrid, mobile, or BYOD workforce • Experience supporting person-centered technology, assistive or enabling technology, digital inclusion, or technology-enabled services • Familiarity with HIPAA/HITECH, privacy and security requirements, Microsoft 265, cloud platforms, Power BI or comparable analytics platforms, enterprise applications, and project portfolio tools • Commitment to person-centered services, inclusion, digital access, collaboration, and Penn-Mar's Mission, Vision, and Values Penn-Mar is an Equal Opportunity Employer and is committed to diversity and inclusion.