Description • Department: TW Sales • LEVEL : L4 • Designation: Officer • Responsible for: Multiple districts • Location: City • Experience: Minimum 2 years of experience, preferably in Financial Services/Banking/FMCG/NBFC • Preferred Age: Maximum 30 years • Qualification: Any Graduate/ P.G./M.B.A. • Reporting to: Area Manager • Nature of Role: Individual Performer JOB PROFILE • Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target • Ensure all the documents w.r.t. customer, are verified in originals and scan& fill various customers’ details in ICAS & submit it immediately. Physical agreement & repayment instrument despatch within prescribed TAT • To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets • Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis • Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy • Monitoring the competition activity in dealership & location • DCC cash deposition • Maintain & improve the productivity of DMAs • ASC/ branch visit of dealer (Network Visit) • Enquiry management & follow up on open enquiries • Conversion of all leads (Web/Tele/Rural) • Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets • Keep the ASM updated on daily basis w.r.t. targets vs achievements • Maintain TAT for decision on case & speedy disbursement. • Understand and explain all the schemes to customers KPA • Responsible for achieving volume targets for the area on quarterly basis • Responsible for achieving penetration targets for the area on quarterly basis • Responsible for overlooking increase in number of finance customers with dealership/s on a quarterly basis. • To execute special schemes for festivals and conducting loan melas etc. • To increase insurance penetration on total sales on quarterly basis • Login to disbursement ratio should be kept more than 80% • Repayment should be more than 95% within the TAT