As a Customer Support Executive in a travel technology company, you will help customers with travel-related queries, bookings, account issues, app-related concerns, and other service requests. Required Skills & Qualifications • Excellent verbal and written communication skills. • Strong customer service and problem-solving abilities. • Ability to handle customer complaints patiently and professionally. • Good listening and interpersonal skills. • Ability to work in a fast-paced environment and manage multiple customer queries. • Basic knowledge of computers, CRM systems, and customer support tools. • Strong attention to detail and organizational skills. • Ability to work effectively as part of a team. Preferred Qualifications • Previous experience in customer support, customer service, or a similar role is preferred. • Experience in the travel, hospitality, booking, or technology industry is an advantage. • Familiarity with CRM and ticketing tools is a plus. • Knowledge of multiple languages is an added advantage.