Inspire health. Serve with compassion. Be the difference. Job Summary Schedules patient surgery and/or pre-assessment appointments, retrieves insurance authorization and referrals. May document demographic, coding, billing, payor source and/or other required information. May maintain/update physician schedules. Essential Functions • All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. • Coordinates surgeries and information with other physician offices. • Assembles patient charts and answers patient’s questions regarding surgery and testing. • Ensures that customer service targets are achieved • Validates documentation for scheduling verification and authorization(s) • Communicates with physicians and department staff to accomplish assigned duties. • Executes policies and procedures that guide and support the provision of the services while meeting departmental budget goals. • Performs other duties as assigned. Supervisory/Management Responsibilities • This is a non-management job that will report to a supervisor, manager, director or executive.​ Minimum Requirements • Education - High school diploma, GED or equivalent preferred • Experience - Two (2) years related work experience. Healthcare industry experience preferred. In Lieu Of • NA Required Certifications, Registrations, Licenses • NA Knowledge, Skills and Abilities • Customer-oriented service skills • Computer/word processing skills • Knowledge of medical terminology preferred Work Shift Day (United States of America) Location Blount Memorial Hospital Facility BH POB Maryville Department BMPG Colorectal Surgery Maryville Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.