Job Summary: The Service Technician independently performs maintenance tasks, troubleshoots issues, and ensures the highest quality of service, with a particular emphasis on meticulous service, touch-ups, custom cabinet work, and customer satisfaction. Qualifications: • Experience in technical service. • Strong problem-solving and technical skills. • Ability to manage multiple tasks and prioritize effectively. • Excellent communication and organizational skills. • Commitment to delivering superior quality and customer satisfaction. Key Responsibilities: • Receive Service Requests: • Review service requests and understand the scope of work, especially for custom cabinets. • Review Service Requirements: • Assess project specifications, site conditions, and special requirements to ensure all quality standards are met. • Perform Maintenance and Repairs: • Independently carry out maintenance and repair tasks with precision, ensuring the highest quality standards. • Custom Cabinet Work: • Execute custom cabinet installations, modifications, and repairs with meticulous attention to detail, ensuring flawless and fully operational results. • Address Issues and Delays: • Proactively resolve issues and delays, minimizing disruptions and maintaining quality. • Perform Services and Touch-Ups: • Execute comprehensive services and touch-ups with meticulous attention to detail, ensuring all aspects of the service are flawless and fully operational. • Ensure Customer Satisfaction: • Engage with customers to understand their needs and expectations, ensuring all services meet or exceed their satisfaction. • Document and Evaluate: • Thoroughly document details, gather feedback, and identify areas for quality improvement. • Provide Feedback to Installation Manager: • Report on performance, satisfaction, and any quality issues, ensuring continuous improvement. #CRTrades