This position will be expected to learn the ins-and-outs of daily routines and procedures within the assigned department. The primary focus will be learning how the organization runs and improving efficiencies. ESSENTIAL JOB FUNCTIONS Understand the overall concept and culture values of the company, including the brand, customer, product goals, and all other aspects of service. Engage with customers or clients and provides service and/or sales. Provide suggestions to management for improving customer service and internal processes. Answer phone inquiries, direct calls, and provide basic company information; oversee mail deliveries, packages, etc. Perform clerical duties, take memos and organize documents; photocopy, fax, etc. as needed. Assist in preparing information and research materials; create and maintain presentations. Take notes and memos during meetings; compose documents and reports; sort and manage files. Follow team procedures and standards related to reporting and ad-hoc analysis to improve data accuracy, visibility, and value. Provide insight into existing reporting methods and identify opportunities for improvement. Learn and becomes proficient on internal software systems. Manage databases and input information, data, and records. Attend company functions and networking events. Assist in telephone coverage for the department as needed. All other duties as assigned. SKILLS/EDUCATION/EXPERIENCE Required: High school degree or equivalent; must be enrolled in an accredited university/college program Excellent written and verbal communication skills Ability to work well independently and in a team-oriented environment Energetic and eager to tackle new projects and ideas Desired: Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: • Competitive Wages & Paid Time Off • Stock Purchase Plan & 401k with Employer Contributions Starting Day One • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) • Team Member Health/Wellbeing Programs • Tuition Educational Assistance Programs • Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [email protected] or call (800) 471-7431 option , and provide your requested accommodation, and position details.