P.F. Chang's Pay Range (based on experience): $21.00 - $25.00 / hour Benefits we offer for this position: All team members: • Competitive pay • Flexible scheduling • Paid on the job training • Opportunities for advancement – we promote from within • Discounted meals • Employee referral program • Exclusive team member discounts For qualifying team members: • 401(k) retirement plan (based on hours worked) • Medical, dental and vision insurance (based on hours worked) • Paid sick leave (in qualifying jurisdictions) Hiring immediately for a full time Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor. Job Summary: The Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor coordinates the daily operations of a restaurant shift and is responsible for all aspects of takeout and catering needs by providing exceptional service in a timely manner. They are responsible for packaging and labeling all items and including necessary components are included for each order, as well as cash handling. Job Responsibilities: • Fast, friendly, efficient, and courteous customer service to every customer whether on-line, on the phone, or in person. • Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions. • Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy. • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations resulting in satisfactory feedback. • Responsibly and accurately handles money and inventory controls. • Effectively open and securely closes the restaurant, establishes prep needed and assigns to staffs, and completion of all responsibilities for each shift. • Supervises training of new Team Members, coaching and mentoring Team Members on culinary techniques and skills. Job Requirements: • Previous experience is not required – we will train you! • Have a current Food Handler’s Card where applicable, or ability to obtain food handler’s card. • Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s). • Knowledge of proper sanitation practices and safety procedures. • Ability to multitask and organize multiple types of orders at the same time. • Ability to follow all company policies, procedures, and standards. • Excellent customer service skills and etiquette. • Must be able to communicate effectively. Why work for us? Because it’s more than a job. We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence. Apply Now • Search for jobs by keyword or location. • Gather your work history, and if applicable, prepare your resume for submission. • Click “Apply Now” to submit your application.