Customer Service Engineer
GE HealthCare · gehealthcare.com
HyderabadSenior5+ yrs
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The job in short
Customer service engineering.
Details
- Found
- 25 d ago · posted 2026-09-18
- Location
- Hyderabad, Telangana, Inde
Full description
Job Description Summary
Toutes les ressources et la logistique nécessaires pour effectuer des activités de services et de maintenance sur le site/la propriété des clients. Ces activités contribuent à entretenir, à réparer et à remettre à neuf les produits vendus ou existants. Comprend tous les types de services de maintenance (préventifs et correctifs), gère les installations de maintenance et les services techniques sur le terrain. Influence la qualité de son propre travail et du travail des collègues de son équipe. Exécute les tâches opérationnelles/techniques standard généralement soumises à des instructions et à des routines professionnelles. Une certaine latitude est accordée pour réorganiser l'ordre des tâches en fonction de l'évolution des situations professionnelles.
Job Description
Roles and Responsibilities:
In this role you will be responsible for:
•
Maintaining all models specific to MR Modality Equipment in the assigned area. Total system level troubleshooting on complex multi-symptom problems.
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Completing all administration tasks on time.
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Ensures timely completion of FMIs (Field Modification Instructions) and PMS (Preventive Maintenance Service) inspections documentation for assigned accounts.
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Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
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Having general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
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Resolving issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
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Collaborating with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information asks questions and checks for understanding.
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The incumbent will be based out of Hyderabad.
Educational Qualification:
• Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience).
Required Qualifications:
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This role requires 5 plus years of field experience in MR Modality is preferred.
Desired Characteristics:
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Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare.
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Additional Information
Relocation Assistance Provided: Yes
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