Assistant Manager: Goodwill Industries of Greater Cleveland & East Central Ohio Location: Mayfield Heights, OH | Pay: $18.50 | Type: Hourly, Full-Time About the Job Join us in making a meaningful impact in Mayfield Heights, Ohio! Help lead a Goodwill store. As an assistant store manager, you'll help the store manager run the store day-to-day. You'll also build the store's reputation as a community partner. At Goodwill, we are committed to serving our community by delivering high-quality goods, fostering a supportive environment, and maintaining an inclusive and equitable workplace. Our mission is to act as stewards of donations and the environment while celebrating success and adapting to change. Responsibilities • Run daily store operations and schedule staff. Supervise the collection, processing, and pricing of donated goods. Run the store in the Store Manager's absence. • Work with the Store Manager to recruit, coach, and evaluate team members, and keep HR paperwork on time • Approve time worked and manage employee attendance in agency software • Manage cash operations, including daily counts and over/short reconciliation, and handle customer disputes and exchanges • Supervise backroom warehouse management and planning • Lead your team in following safety, retail, and security policies and CARF standards • Handle day-to-day employee relations and partner with HR when needed • Review retail reports to evaluate performance and drive growth • Lead production goals and lead your team in the "You Changed a Life" campaign • Build a positive, team-focused work culture Qualifications • Two-plus years of management experience, or at least six months as a Goodwill team leader • Retail sales experience or demonstrated potential for management • Strong interpersonal, communication, organization, and time management skills • Good judgment and problem-solving skills • Knowledge of merchandise such as name brands, antiques, vintage, and collectibles • Ability to identify different shades and tones of color • Experience with computers • First aid and CPR certification required (can get certified after hire) • High school diploma or GED • A valid driver's license and auto insurance • Ability to work nights, weekends, and some holidays is a must Benefits • Bonus incentive plan • Daily Pay • Generous paid time off • Retirement planning with company match • Employee Assistance Program • Employee discount Employees who work full-time are also eligible for: • Medical, dental, & vision benefits at a fraction of the premium cost • Short-term and long-term disability insurance at no cost • Life insurance at no cost • Paid holidays To apply: Visit our website (getagoodwilljob.com) to apply! Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Background check required.