Service Center CSCS TX Job Summary Manages the operations of the organization's payroll functions Essential Job Duties • Manages the punch/flag to complete payroll process including On Cycle and On Demand payment processing using the “Payroll App” and Workday. • Ensures processing documentation is up to date and followed by Payroll Specialists • Reviews payroll processing audit reports, reconciliations and other processing controls prior to executing the Complete and Settlement process • Executes Payroll App integration upon completion of processing • Monitors and reports processing metrics to assess accuracy and timeliness • Manages the assignment of cases/tickets across the Payroll Specialists to insure timely and appropriate resolution • Provides training and implements cross training plan to develop the Payroll Specialists and ensure operational continuity • Oversees the performance of the Payroll Specialists, provides feedback and coaching • Identifies payroll processing improvement opportunities, works with stakeholder to assess impact/buy in then develops implementation plan • Supports the testing of new Payroll functionality, new earning/deduction codes and other changes • Resolves complex, highly sensitive or extraordinary issues escalated from the Payroll Specialist Skill/Requirements • Bachelor’s degree in related field or equivalent combination of education, experience and training that provides the required knowledge and skills • Minimum 4 to 6 years related experience • Comprehensive knowledge of the field's policies, procedures, and practices • Ability to foster teamwork • Excellent interpersonal and communication skills • Solid organizational and follow up skills • Analytical skills Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.