POSITION SUMMARY This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. Delivers excellent service to all members, guests, and program participants. This will be a dual role between the Wellness Center and Front Desk at the Minerva Area YMCA. STARTING RATE • $11.35/hr commensurate with experience AVAILABLE HOURS • Various days 5:30-10:30am throughout the week QUALIFICATIONS • Eagerness to welcome, connect, and engage with others. • Strong listener with the ability to empathize and problem solve. • Ability to relate effectively to diverse groups of people. • Previous customer service, sales, or related experience. • Solid computer skills and Microsoft Office experience required. • Experience working with people of different backgrounds, abilities, opinions and perceptions. • First Aid/CPR/AED certification preferred but will provide training • Knowledge in overall health and wellness related fields • In understanding of exercise equipment and procedures while in use ESSENTIAL FUNCTIONS • Provides excellent service to members, guests, and program participants contributing to member engagement. • Handles and resolves concerns. • Promotes and sells memberships and programs. • Builds relationships and helps connect community members to the YMCA. *** Part-time staff receive complimentary memberships and discounted rates for child care and most programs.