Work locations: Gurugram (Haryana) or Bengaluru (Karnataka) Eligibility: • Industry: 6+Yrs total (required), 2Yrs in Automotive OE/ Tier-1 (preferred) • Education: B.Des/M.Des. (graphic, interaction, Visual Design, UX, Industrial Design, Product Design) or relevant Experience. Preferred Industry Background: • Mobility Products or Services/ Automotive • Connected Car Services • Location-Based Services/ Mapping Roles: • User Experience Assessment, User Scenario definitions, Problem Framing, Wireframing, Prototyping, User Boarding, Usability testing Responsibilities: • Neutrally represent the user in a project and during management deliberations • Continuously evaluate prospect and user needs and industry trends and serve as a conduit to Product for Product development • Travel to end-user sites and pilot/test locations to scout opportunities • Develop new tools to make effective prototypes and closer to users/ use-cases • Identify design shortfalls & User needs through user research • Making design + UX proposals related to functions & features • Delivering on project requirements & within target timelines • Come up with UI and UX strategies based on our target goals • Collaborate with other Depts. to utilise their domain expertise to ensure successful delivery on user needs & ultimately high levels of user satisfaction • Define & describe an architecture of a solution in the context of a specific solution • Compile & present User needs and solutioning to Management/ Leadership End goal: Designing friction-free UX & engineering simple-to-use connected mobility solutions through digital (App) in combination with physical (in-car). Competencies Required: Required skills • Experience in Solution Engineering and communicating complex user issues and use cases to development teams/ product departments • Deep familiarity with both quantitative & qualitative research methods including AB testing, data analytics, and user research • Familiarity and experience with agile development methodologies • Experience analysing some unstructured information, knowledge of visualising, hands-on with Creative Prototyping tools • Experience interpreting user insights into potential engineering opportunities • Adequate skill in crafting original GUI mockups, storyboarding, user flows, freehand sketching, and low- to high-fidelity prototypes • Curiosity about data-based decision-making and comfort working with data • Basic understanding of Design Thinking • Basic understanding of automotive systems Desired skills • Familiarity and experience with development tools (JIRA, Figma Suite; experience in Creative Cloud Suite (Photoshop, Illustrator, etc.) is a plus) • Willingness to travel • Basic technical understanding of smartphone app development • Experience conducting user research • Experience with user-centred design methodologies • Working knowledge of behavioural analysis • Basic understanding of Controller Area Network protocol & Telematics system Behavioral • A strong sense of urgency • An effective team player • Out-of-the-box + yes-and mindset to achieve goals • Critical-thinking and problem-solving skills • Respectable time-management skills • Proficient interpersonal and communication skills Project Description • Iterate to design a user-friendly, relevant & easy car-ownership UX through Suzuki Connect. Products can go into a smartphone app or an in-car head unit.