The job in short
Market quality and warranty issue handling for vehicle transmission and drivetrain.
Details
- Found
- 14 d ago · posted 2026-08-07
- Location as listed
- Gurugram
- Role
- Engineer (other)
- Source
- The company’s own careers site
Full description
· HANDLING OF MARKET FEEDBACK AND WARRANTY ISSUES RELATED TO TRANSMISSION / VEHICLE DRIVE TRAIN
· COORDINATION WITH MULTIPLE PRODUCT OWNERS AND PROCESS PATNERS TO ENSURE FASTER ANALYSIS AND EXECUTION OF QUALITY IMPROVEMENTS BASED ON MARKET FEEDBACK
· WELL VERSED WITH QUALITY TOOLS & PROBLEM SOLVING TECHNIQUE e.g. WHY-WHY ANALYSIS, FTA ETC.
· DIAGNOSE, ANALYZE AND RESOLVE CUSTOMER COMPLAINTS
· ACTION JUDGEMENT FOR CRITICAL MARKET ISSUES (HANDLING RECALLS, SERVICE CAMPAIGNS)
· WARRANTY DATA ANALYSIS & INITATE PROACTIVE ACTION & STRATEGIES FOR MARKET CLAIM REDUCTION.
· HANDLING OF MARKET FEEDBACK AND WARRANTY ISSUES RELATED TO TRANSMISSION / VEHICLE DRIVE TRAIN
· COORDINATION WITH MULTIPLE PRODUCT OWNERS AND PROCESS PATNERS TO ENSURE FASTER ANALYSIS AND EXECUTION OF QUALITY IMPROVEMENTS BASED ON MARKET FEEDBACK
· WELL VERSED WITH QUALITY TOOLS & PROBLEM SOLVING TECHNIQUE e.g. WHY-WHY ANALYSIS, FTA ETC.
· DIAGNOSE, ANALYZE AND RESOLVE CUSTOMER COMPLAINTS
· ACTION JUDGEMENT FOR CRITICAL MARKET ISSUES (HANDLING RECALLS, SERVICE CAMPAIGNS)
· WARRANTY DATA ANALYSIS & INITATE PROACTIVE ACTION & STRATEGIES FOR MARKET CLAIM REDUCTION.
Candidates with Work experience & Operational knowledge of E-Axle (EV), Automatic transmission and its components are preferred
Engineer (other) jobs in Gurugram · Engineer (other) jobs in India · All Maruti Suzuki jobs