Job Requirements Job Details • Organize, coordinate, and deliver structured technical training programmes for new trainees, lateral hires, apprentices, and employees across jewellery manufacturing processes. • Conduct Training Need Analysis (TNA) in collaboration with business stakeholders and develop training plans aligned with organizational capability requirements. • Monitor training effectiveness through assessments, feedback, competency evaluations, and business impact, and recommend continuous improvements. • Identify, develop, and implement new training programmes to address emerging business requirements, new technologies, process improvements, and skill gaps. • Manage talent acquisition support programmes by coordinating trainee recruitment, skill assessments, interviews, onboarding, induction, structured learning journeys, and deployment readiness. • Capture, maintain, and analyse training data, competency records, certification status, and learning progress through a centralized knowledge repository and training database. • Coordinate Tool Engineering Centre (TEC) activities, including tool development support, documentation, user training, deployment coordination, and capability-building initiatives related to manufacturing tools and equipment. • Support tool sales activities by coordinating customer requirements, demonstrations, quotations, documentation, training, and after-sales technical support for both internal and external customers. • Promote innovation and continuous improvement by identifying opportunities for process enhancement, developing capability-building solutions, and participating in cross-functional improvement projects. • Develop and maintain training content, presentations, workbooks, practical exercises, assessments, certification criteria, and learning resources in collaboration with Subject Matter Experts (SMEs) and external partners. • Prepare and publish periodic MIS reports, DWM meeting, learning dashboards, training analytics, competency reports, and management presentations to support data-driven decision-making. • Foster a positive learning environment by motivating trainees, providing coaching and counselling when required, and promoting a culture of continuous learning and professional development. • Ensure compliance with organizational policies, quality standards, safety requirements, governance guidelines during all learning interventions. External Interfaces • Regions • Vendor partners • External Trainers/ consultants Internal Interfaces • All functions of ISCM jewellery • HR & Admin ( Incl. corporate HR ) • Finance • Support Teams Work Experience Job Requirements Education · Any UG/PG in Engineering or Jewelry related discipline · Experience in T&D is preferable. · CAD knowledge (Rhino Preferable) Relevant Experience 5-10 Years Behavioural Skills • Execution Excellence • Influence for Impact • Interpersonal Effectiveness • Build Effective Teams • Networking Knowledge • Proficiency in MS Office (PowerPoint & Excel) • Experience in Competency / Skill Mapping Exercise. • Data Driven approach in decision making • Designing a skill assessment framework