Job Requirements · Lead the Business Intelligence (BI) and MIS function for the Quality Assurance department and manage the MIS team. · Ensure timely and accurate circulation of daily, weekly, monthly, and management reports across all Quality functions. · Develop and maintain dashboards, scorecards and KPI monitoring systems for Central Quality, Manufacturing Quality, Hallmarking, Customer Assurance and Regional Quality teams. · Analyze quality and operational data and provide key insights to support business and strategic decisions. · Identify deviations, abnormal trends, and risks proactively and highlight them to leadership with recommended actions. · Drive digital transformation, reporting automation, and process improvement initiatives across the Quality function. · Coordinate CAPEX and OPEX planning, tracking, and reporting for all Quality functions. · Coordinate with IT teams for system enhancements, digital solutions and automation projects. Coordinate with Internal Audit, Finance, Commercial and other support functions for Quality-related requirements. · Monitor CAPA implementation, pending actions, and closure effectiveness across Quality functions. · Ensure data accuracy, standardization, and governance across all Quality reports and dashboards. Support leadership with business reviews, AOP tracking, presentations and strategic analytics. Work Experience Experience : · 5–8 years of experience in MIS, Business Intelligence, Data Analytics, Digital Transformation, or Manufacturing Analytics · Experience in leading MIS / Analytics team · Experience in dashboard development, reporting automation, and management reporting · Exposure to ERP systems such as Oracle, POSS, SAP, or similar manufacturing systems Experience in coordinating cross-functional projects and digital initiatives Skills : · Strong analytical and problem-solving ability · High ownership and accountability · Ability to identify issues proactively and drive actions · Good communication and stakeholder management skills · Strong planning, coordination, and project management capability · Ability to work independently and collaborate across functions Continuous improvement mindset Knowledge : · Strong knowledge of MIS reporting, dashboard development and Business Intelligence tools · Advanced proficiency in Microsoft Excel and Power BI (Tableau or similar tools will be an advantage) · Knowledge of ERP systems such as Oracle, POSS, or SAP · Understanding of Quality Assurance processes and manufacturing operations · Knowledge of KPI tracking, CAPA monitoring, and performance management · Experience in data analysis, visualization, and reporting automation Basic understanding of CAPEX/OPEX management and audit coordination