RL - Mortgages –Sales Manager – ASHA Home Loan – Branch About the Business Group: The Mortgages department is a part of the Retail Lending business of the bank and offers Asha Home Loans to all segments including affordable segment of customers Pan India. About the Role: This role is responsible for achieving business goals within laid down compliance norms through adoption of transformation within Asha Home Loan business. Details of the Role: DepartmentRetail LendingGradeAM/DM/M Sub-DepartmentRetail Lending- ASHA Home Loan - BranchReporting (Business)M/SM/AVP LocationPan IndiaReporting (Matrix) Key Responsibilities: Business Goals and Profitability • Meet assigned disbursement targets by sourcing Asha home loan business through designated branches. • Ensure daily follow-up and engagement with branch staff to generate quality leads. • Create and convert the prospects for cross selling opportunities. Sales and Channel Development • Support branch teams with product knowledge, sales pitches, and application processing. • Conduct regular visits and huddles with branch staff to improve lead conversion. Compliance and Risk Management • Ensure accurate documentation and eligibility checks as per process guidelines. • Adhere to internal and regulatory compliance requirements. Customer Experience • Engage with customers referred by branches to ensure prompt service and resolution. • Facilitate smooth onboarding and address queries during the application process. Digital Adoption and Innovation • Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion. Qualifications: • Graduation/post-graduation from a recognized institute • 2+ sales experience (secured products preferred) with at least 0-2 years in Home Loan and LAP (preferably affordable housing loans). Role Proficiencies: • Strong sales orientation • Proficiency in managing complex client relationships, diverse stakeholders • Capability to handle pressure and meet deadlines • Skill in managing large, geographically spread team; coaching and mentoring team members • Competence in managing within a dynamic, priority-setting environment • Strong risk and compliance mindset • Adept at communication and interpersonal skills