JD For Support Analyst:- • Ability to Learn the Project, Product & Support Process. • To Support the Project Activities – Techno-Functional Learning via participation in Configurations, Master Maintenance, Implementation activities & Product Testing. • Ability to perform L1 Support – Capable of listening to the complaints & issues from Branch users, HO & Other functions, understanding the issue & appraise the same to the right L2 Team. Co-Ordinate with L2 & L3 team to bring the same to closure. Education Qualification Graduation in any stream Experience 0 to 1 years Working Location- Annasalai, Chennai, Tamil Nadu About MPT Muthoot’s IT Division, MPT is one of the Group Companies of Muthoot Pappachan Group. Today information Technology is transforming our world at a stunning pace. Simplifying life in several ways, IT has emerged as the fulcrum around which the whole world is rotating. Muthoot Pappachan Group has already made a foray into the exciting world of IT with Muthoot Pappachan Technologies Limited. (MPT). Launched at Technopark in Trivandrum the company is providing cutting edge IT support to the group companies. We are also providing a wide portfolio of products and services to our external clients, this includes cloud solutions, technology/ innovation consulting services, product implementation services, application development & maintenance/hosting services, ERP/loan management product implementation, android development, infrastructure management, data warehousing & business intelligence, virtualization & green technologies.