Job Title – RCU Location – Trivandrum, Kerala Reports to – Head of RCU Key Job Responsibilities • Proven ability in fraud prevention/detection, identification on weeding out bad application, investigation of causes of risk incident/fraud and measures to prevent them. • Exposure to digital sampling / team handling / Vendor Management/ Reporting Fraud/incident reports to internal and external stakeholders • Investigation of fraud cases – Pre-Disbursal and Post Disbursal. • To monitor the performance of the vendors monthly and advise the management regarding the same. • Travel across Kerala branches to make sure the branch is functioning properly. • Identification of cash misappropriation, process lapse, cheating and forgery and other fraudulent activities executed by staff, customer and outsider. • To create a depository on the historical audits scorecards and fraud summary and create a trend based on the risk framework and make sure that the business is running without any process or system gaps. • Interacting with the business, internal people across department to identify if there any frauds or risk. • To validate the risk register and provide recommendations if all the risks are covered in the risk register based on the market trends and business. • To monitor if the controls maintained in the risk register are functioning properly. • To provide recommendations for the investigations carried based on whistle blowers. • Prepare fraud monitoring report for the frauds identified and investigated. • Proven recovery measures – relevant branch/employees/hierarchy or external collections / skip tracing agencies/bureau alerts etc • Drive recovery targets with the stakeholders • Demonstrated ability to deploy and implement relevant fraud detection tools – be it pre-disbursement / post-disbursement/police / legal measures • Experienced, Used and Implemented various Technology tools, including Hunter/Karza/Crime Check, AI / ML for fraud control and prevention, detection and resolutions. • Engagement capability with markets/field teams to identify control weaknesses and work with relevant teams to fix them • Conduct mystery shopping to validate the efficacy of process adherence/controls/gaps and address them. • Demonstrated ability to develop and successfully run RCU function and practice. Experience: 10 years experience. Education: Any Graduate, Postgraduate, CA or MBA