Main Tasks Responsible for the secured & unsecured loan product, which includes new product development, market research, targeting, product offerings, designing and measuring the effectiveness of the product and Programme. • Launch the Small Business loan business across Branches and DST. • Developing and maintaining an effective relationship with multiple internal stakeholders with different departments including IT/ legal/ Finance & marketing • Grow targeted Loan segment portfolio profitably to scale by introducing products tailored to attract and retain target customers • Lead initiatives focused on the development of Secured & Unsecured Loan products and services. • Manage enhancements for product segments in alignment with product strategy. • Identify and lead the introduction of new service or capability enhancements to existing products to maintain or enhance competitive advantage, improve customer experience, and drive product profitability. • Responsible for managing activities that deliver favorable metrics and financial results against plan. • Manage activities related to communication, processing, and enhancements relating to service providers including invoice management, SLA monitoring, and support of regular business reviews. • Liaise with Regulatory Compliance to meet relevant lending regulatory and compliance requirements. • Contribute to controlling and oversight of revenue, marketing funds, and retention initiatives with partners • Handling system changes, providing logic for preparation of BRD • Understanding & handling system changes to smoothen the operational processes from time to time Handling branch queries for quick resolution