Company Description We are seeking an enthusiastic and customer-focused Assistant Manager to join our team at our 8363 W Van Buren St, Tolleson, AZ 85353, USA location in Tolleson, United States. As an Assistant Manager, you will play a crucial role in supporting the store's daily operations, ensuring exceptional customer service, and driving sales performance. • Assist the Store Manager in overseeing daily store operations and maintaining a positive shopping environment • Lead and motivate team members to achieve sales goals and provide outstanding customer service • Ensure compliance with company policies, procedures, and safety standards • Manage inventory, including receiving, stocking, and organizing merchandise • Handle customer inquiries, concerns, and complaints in a professional and timely manner • Assist in training and developing new team members • Participate in creating and implementing strategies to improve store performance and customer satisfaction • Perform opening and closing procedures, including cash handling and security protocols • Maintain a clean and organized store appearance • Collaborate with the management team to achieve store targets and objectives Job Description **Responsibilities:** • Lead and direct team members with demonstrated effectiveness and accountability • Maintain exceptional standards in customer service delivery and operational excellence • Communicate clearly and professionally in all verbal and written interactions • Make sound analytical decisions under pressure and in complex situations • Manage time effectively and prioritize multiple responsibilities simultaneously • Operate point-of-sale systems and required computer applications proficiently • Apply comprehensive knowledge of retail management principles and customer service best practices • Work assigned non-standard hours, including evenings, weekends, and holidays as required • Maintain physical capability to stand for extended periods and lift objects up to 25 pounds • Execute duties with precision and maintain strong organizational standards • Adapt to changing priorities and manage variable workloads effectively **Required Qualifications:** • Minimum age of 18 years • Proven leadership experience with demonstrated ability to guide and motivate teams • Strong customer service background with commitment to superior service delivery • Advanced verbal and written communication capabilities • Analytical and decision-making proficiency in high-pressure environments • Effective time management and task prioritization skills • Proficiency with point-of-sale systems and standard computer applications • Substantial experience in retail or customer service operations • Comprehensive understanding of retail management principles and customer service best practices • Physical capacity to stand for extended periods and lift up to 25 pounds • Meticulous attention to detail with strong organizational abilities • Demonstrated adaptability in managing shifting priorities and workload fluctuations • Availability to work non-standard hours, including evenings, weekends, and holidays Additional Information All your information will be kept confidential according to EEO guidelines.