Job Description Position Summary The Customer Service Representative (CSR) is responsible for providing outstanding customer service while assisting with order taking, food preparation, store cleanliness, and daily operations. Essential Duties & Responsibilities • Greet customers in person and over the phone professionally • Accurately take customer orders using the POS system • Prepare pizzas and menu items according to standards • Maintain cleanliness of the store and prep areas • Handle cash and credit card transactions • Assist with stocking inventory and supplies Qualifications • Strong communication and customer service skills • Ability to work in a fast-paced environment • Basic math and cash-handling skills • Reliable transportation and punctual attendance