Job Details: Job Location: Pergola - Philadelphia, PA, Position Type: Full Time, Salary Range: $55000.00 - $60000.00Salary/year, Job Category: Restaurant - Food Service, Job Purpose: - The Restaurant Manager at Cescaphe Event Group will oversee the daily operations of the restaurant, ensuring exceptional service and quality standards are met. This role requires a dynamic leader who can manage staff, optimize customer satisfaction, and drive profitability while maintaining the company's reputation for excellence in the event industry. Key Responsibilities: - Lead and manage the restaurant team, providing guidance and support to ensure efficient operations and high morale. - Oversee the scheduling, training, and development of staff to ensure a high level of service and professionalism. - Ensure compliance with health and safety regulations, maintaining a clean and safe environment for guests and employees. - Monitor inventory levels and coordinate with suppliers to ensure timely delivery of quality products. - Develop and implement strategies to enhance customer satisfaction and drive repeat business. - Handle customer inquiries and complaints, resolving issues promptly and effectively to maintain positive relationships. - Manage financial aspects of the restaurant, including budgeting, forecasting, and cost control to maximize profitability. - Collaborate with the marketing team to promote the restaurant and increase brand awareness. - Analyze sales and performance data to identify areas for improvement and implement necessary changes. - Stay updated with industry trends and innovations to continually enhance the restaurant's offerings and service. Qualifications: Required Education: - Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Equivalent experience may be considered. Required Experience: - Minimum of 3-5 years of experience in restaurant management, preferably in a high-volume or event-driven environment. - Proven track record of managing teams and ensuring high-quality customer service. - Experience in budgeting, financial reporting, and inventory management. - Previous experience with event planning and execution is highly desirable. Required Skills and Abilities: - Strong leadership and team management skills with the ability to motivate and develop staff. - Excellent communication and interpersonal skills to effectively interact with clients, vendors, and team members. - Exceptional organizational and multitasking abilities to manage multiple events and restaurant operations simultaneously. - Proficient in restaurant management software and Microsoft Office Suite. - Ability to analyze financial data and make informed decisions to improve profitability. - Strong problem-solving skills and ability to handle high-pressure situations with professionalism. - Knowledge of food safety regulations and best practices in the hospitality industry.