Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies. As a Lead Infrastructure Engineer at JPMorganChase within the [insert LOB or sub LOB], you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise. Job responsibilities • Ensure reliable & secure patch and software deployment to ~70,000 devices in our Retail Branches minimal interruption of service to our customers. • Drive workstreams or projects consisting of one or more infrastructure engineering technologies, with a primary focus on enterprise software deployment. • Architect and implement changes across platforms to resolve issues and modernize technology processes. • Design, develop, and troubleshoot creative solutions for complex technical problems. • Lead automation initiatives using scripting/programming (Python, PowerShell, .NET) and utilizing GitHub/CoPilot AI/Agentic AI to fully automate software delivery and operational solutions. • Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements. • Consider upstream/downstream data, systems, and technical implications; advise on mitigation actions. • Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations. • Ensure automated software and security delivery/updates for enterprise platforms. • Collaborate with cross-functional teams to ensure seamless integration and performance excellence. • Mentor junior engineers and contribute to knowledge sharing within the team. Required qualifications, capabilities, and skills • 5+ years of experience in infrastructure engineering, software deployment, or related fields. • Deep knowledge of three or more areas of infrastructure engineering such as: deployment practices, automation + hardware, networking, databases, integration, scaling, resilience, or performance assessments. • Experienced knowledge of infrastructure technology and scripting/programming languages (e.g. Python, PowerShell, .NET, etc.) • Proven experience leveraging AI and agentic AI to automate and develop enterprise software delivery solutions. • Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations. • Strong understanding of cloud infrastructure and multiple cloud technologies, with the ability to operate in and migrate across public and private clouds • Demonstrated ability to develop technical and cross-functional knowledge outside of the product domain. • Excellent problem-solving skills and ability to execute creative solutions for technical challenges. • Strong communication and collaboration skills. Preferred qualifications, capabilities, and skills • Experience deploying enterprise software solutions in large-scale environments. • Experience with ServiceNow, Jira, or similar change management and automation tools. • Experience with Dynatrace or Splunk • Familiarity with security best practices for enterprise software delivery. • Experience leading automation projects using AI/agentic AI. • Advanced certifications in infrastructure engineering, cloud technologies, AI, SRE, or Software deployment tools.