Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As a Senior Product Associate in Consumer & Community Banking in Card Data, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery • Considers and plans for upstream and downstream implications of new product features on the overall product experience • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle • Writes the requirements, epics, and user stories to support product development Required qualifications, capabilities, and skills • 3+ years of experience or equivalent expertise in product management or a relevant domain area • Hands-on experience designing, building, and deploying AI agents and ML/LLM models • Proficient knowledge of the product development life cycle • Experience in product life cycle activities including discovery and requirements definition • Developing knowledge of data analytics and data literacy Preferred qualifications, capabilities, and skills • Bachelors or Masters in Computer Science • AI Related Certification