• Typically requires a high school diploma or equivalent and four or more years of progressive experience in human resources administration or a related field. May substitute a certificate in human resources from a recognized organization and/or equivalent experience in lieu of education. • Must have a general knowledge of human resource principles, theories and concepts and a general understanding of practices, techniques, and standards. • Proficiency in HR systems (examples include ServiceNow and SuccessFactors) and Microsoft Office Suite is preferred. • Must be customer focused and possess: • the ability to develop solutions to a variety of problems of moderate scope and complexity; • excellent verbal and written communications and presentations skills to accurately document and report findings to a variety of audiences; • excellent interpersonal skills to influence and guide employees, managers and external parties; • the ability to maintain the confidentiality of sensitive information; and, • excellent computer skills, especially in Excel. • Ability to work independently or in a team environment is essential as is the ability to work extended hours and travel as required.