• Typically requires a high school diploma or equivalent and two or more years experience in a field related to the specialized functional area or unit where assigned. Must demonstrate a broad understanding of assigned functional area principles, theories, and concepts. • Must possess the ability to grasp new concepts quickly. • The ability to maintain the confidentiality of sensitive information. • Strong organization skills and the ability to establish priorities. • The ability to identify issues and solve routine problems. • Good analytical, interpersonal, verbal and written communication skills to accurately document and report. • Full knowledge of computer operations and applications. • Ability to work both independently and in a team environment is essential as is the ability to work extended hours as required.