• Typically requires an associate's degree and three or more years of telecommunication technician experience in a corporate or military environment. May substitute equivalent experience in lieu of education. • Minimum 4-5 years of hands-on enterprise or commercial AV experience. • Demonstrated experience with Extron, Biamp, and Shure technologies. • Experience supporting executive, VIP, or high-visibility Sr Executive conference rooms. • Demonstrated experience providing direct technical support for executive-level meetings and maintaining executive conference rooms and equipment. • Working knowledge of Microsoft Teams, Poly conference technologies, and Windows 11 or newer. • Familiarity with Microsoft 365 applications, including Outlook, Teams, Word, Excel, and PowerPoint. • Ability to troubleshoot basic computer issues involving macOS and Windows computers, tablets, and mobile devices. • Ability to serve as the lead AV Analyst and provide technical leadership to managed service providers, AV technicians, and contractors. • Strong knowledge of AV installation, integration, signal flow, troubleshooting, and maintenance. • Strong customer service, communication, documentation, organization, and problem-solving skills. • Ability to work independently and manage multiple priorities in a fast-paced environment. • Ability to work evenings or weekends when required. • U.S. citizenship required. • A valid California driver's license is required, along with the ability to meet company driving requirements. Preferred Certifications: • AVIXA Certified Technology Specialist (CTS) • Extron certification or training • Biamp Tesira certification • Shure certification or training • Microsoft Teams Rooms training • Dante certification • CompTIA Network+ or equivalent networking knowledge