• Typically requires a high school diploma or equivalent and two or more years of experience in a field related to the specialized functional area or unit where assigned. • Must demonstrate a broad understanding of assigned functional area principles, theories, and concepts. • Must possess: • the ability to grasp new concepts quickly; • the ability to maintain the confidentiality of sensitive information; • strong organization skills and the ability to establish priorities; • the ability to identify issues and solve routine problems; • good analytical, interpersonal, verbal and written communication skills to accurately document and report; • full knowledge of computer operations and applications. • Ability to work both independently and in a team environment is essential as is the ability to work extended hours as required