Responsible for installing new software releases, system upgrades, installing patches and resolving server and desktop related issues. Troubleshoots network performance issues and maintains a disaster recovery plan to include routine backup and recovery. Establishes practices, procedures, and concepts related to Information Technology as it relates to the organization. Handles system administration and cyber security such as antivirus maintenance and patching for Classified systems, as well as end-user system support for Unclassified systems. Work with security personnel to identify and remediate findings Implement and maintain system backups as needed Troubleshoot network hardware/software (routers, switches, etc.) Diagnose Windows 11, Office 2019/2022/2024/365 and other application issues Provides analysis related to the design, development, and implementation of hardware and software solutions Manage all aspects of Windows Active Directory infrastructure Support secure communications equipment including STE/VIPER phones and TACLANE Encryptors. Develop, implement, manage, and maintain security standards, procedures, and guidelines for multiple platforms Develop scripts and automation to improve operations productivity Coordinate with customers to upgrade, retire or consolidate applications and server hardware as appropriate Experience administering systems in a classified environment Patching and Security hardening of classified systems Basic knowledge of federal security requirements and mandates [e.g., RMF, Federal Information Processing Standards (FIPS), National Institute of Standards and Technology (NIST)] Security hardening and Certification & Accreditation experience Experience with classified networks/environments such as JWICS and SGN as well as secure communications devices including STE/VIPER phones and TACLANE Encryptors. Strong Microsoft Windows background with some knowledge of UNIX/LINUX Knowledge of various computer software applications, hardware platforms, networking components and LAN/WAN architecture Experience installing, configuring, and troubleshooting Windows Operating Systems Experience managing user and group permissions in Active Directory Experience troubleshooting redirected folders and offline file synchronization issues Experience building, monitoring, patching, configuring and troubleshooting Windows 2019/2022/2025 servers Installation and configuration of hardware and software Performance tuning and Troubleshooting Account maintenance Proficiency in the basic Microsoft Office (365 experience preferred) Experience troubleshooting common networking issues on client systems Strong knowledge of standard networking protocols such as TCP/IP, DHCP, DNS, and network hardware such as switches and routers Experience working with business class server hardware; including hardware/firmware upgrades and troubleshooting Experience with common network protocols and services (TCP/IP stack), such as DNS, SMTP, FTP, Telnet, SSH etc. Experience with Storage management, such as partitioning local disks and/or SAN/NAS implementations Experience with a major system deployment and management technology, such as Microsoft MDT/SCCM, or other Experience in a fast-paced environment Deep interest in learning and developing new skills Excellent oral and written communication skills Strong organizational skills and ability to manage multiple tasks concurrently Excellent time management, scheduling, and organizational skills Ability to work well independently as well as follow detailed instructions for completing tasks Must be a team player and be able to work within all levels of a project team Excellent Customer Service skills Requires proactive problem solving and troubleshooting/diagnostic skills. Ability to provide after-hours/on-call support for critical services Ability to lift standard PC equipment and peripherals for the purpose of installation / moves / replacements / etc. Approximately 50 lbs. Ability to work on multiple projects and tickets at the same time Experience working in a corporate IT environment Bachelor's degree in computer science, Information Systems or related technical degree; or bachelor's degree in non-related field accepted with adequate training and experience Minimum of four (4) years of experience working in an IA-related field Minimum of six (6) years of experience in System Administration CompTIA Security+ certification or ISC2 CISSP One or more enterprise level certifications such as MCSA or MCP certification CompTIA Network+ Current DoD Secret clearance with the ability to obtain a TOP SECRET/SCI clearance. Please Note: U.S. We are always looking for the best to join us as we grow. Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service and reward them with some of the best benefits in the industry. All new co-workers start with 20 days PTO, 6% 401k match with immediate vesting, semi-annual bonuses, and eligibility to participate in our Employee Stock Ownership Plan (ESOP). We offer other employee focused benefits, including up to $10k in tuition reimbursement and an optional zero-dollar deductible BCBS health insurance plan. Our expertise includes ballistic missile defense, air defense, air vehicle survivability, unmanned aircraft, flight test operations, intelligence support, and cyber/space/homeland defense.