Evaluate, troubleshoot, and report discrepancies identified with government owned software Ability to train the functions of software to customers of varying technical ability Ability to write detailed reports of work performed on a weekly basis Security + required Ability to obtain and maintain a SECRET clearance Up to 3 years of related experience or College Courses Ability to communicate technical computer information to technical and non-technical audiences Excellent verbal and written skills Must be compliant within 6 months with Department of Defense Directive 8570 (DoDD 8570) Certification IAT Level II Knowledge of TCP/IP fundamentals (DNS, DHCP, FTP, SSH, IP CONFIG) is desired Ability to troubleshoot, research, and resolve issues Ability to multitask, prioritize, and manage time efficiently