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The job in short
National key account management for a CPG customer (retail partner planning and growth).
ExcelMarketingSupply chain
Details
- Found
- 14 d ago · posted 2026-09-25
- Location as listed
- Bentonville, AR,US, US
- Role
- Account Manager / Key Account
- Source
- The company’s own careers site
Full description
Develops and maintains strong, mutually beneficial customer partnerships, building relationships with key influencers across multiple levels. Develops and executes insight-led customer strategies that drive profitable growth, using category insights, customer performance trends, shopper data, and internal business priorities. Builds and implements promotional plans that maximize trade investment, support new product and seasonal priorities, and maintain competitive advantage. Gains authorization and secondary display support for new products, promotions, and drive periods. Monitors sales, availability, forecast accuracy, and strategic plan performance; identifies risks, opportunities, headwinds, and tailwinds; and develops action plans to improve results. Collaborates with internal and external sales operations partners to support service levels, new item launches, promotional events, and issue resolution. Leads communication of customer plans, business results, account updates, and strategic initiatives with internal and external stakeholders. Partners with cross-functional teams including Brand, Operations, Shopper Marketing, Category Management, Supply Chain, Customer Planning, & Consumer Insights to execute customer priorities. Aligns customer activities with internal business objectives including profitability, market analysis, growth, and capacity utilization. Organizes and maintains customer contract and pricing programs. Stays current with competitive marketplace developments and shares best practices, ideas, and process improvements. Demonstrated ability to achieve specific objectives and outcomes, take ownership of key initiatives, and independently drive work forward with urgency and accountability. Ability to remain agile while supporting established project objectives, checkpoints, and timelines, adjusting approach quickly as customer needs, business priorities, and growth opportunities evolve. Excellent organizational, communication, and interpersonal skills, with the ability to build trust, influence across levels, and navigate complex customer and internal relationships. Financial acumen and analytical capability, with the ability to interpret performance trends, identify risks and opportunities, and translate insights into customer strategies that drive growth with limited support. Holds self and others accountable. BA/BS in Business or related field preferred; equivalent education, training, and experience may be considered. 5 years or more years of experience managing, expanding, and growing strategic accounts and customer relationships in the consumer packaged goods industry, with experience developing and executing annual business plans. Experience managing P&L, budgets, trade, and customer financials with a focus on profitable growth. Strong analytical skills, including experience leveraging syndicated data, category insights, customer performance trends, and business reporting to identify opportunities and recommend action. Highly organized, proactive, and comfortable independently managing priorities, timelines, customer needs, and growth opportunities in a fast-paced environment. Proficiency in PowerPoint, Excel, and Word required; experience with Scintilla, IRI Circana, and customer reporting tools strongly preferred, as is comfort with AI tools for productivity purposes. Travel: Ability and willingness to travel up to 20%.
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