Order Fulfillment & Service Execution Navigate warehouse management system through daily operations to gather/analyze data and provide order fill solutions Proactively review order fill at the SKU level for all customer types (Bulk, Pick to Route, Pick to Store) after each wave. Identify and close gaps through re-runs, inbound execution, and other corrective actions to ensure cuts are invisible prior to final dispatch. Review order fill across unit, sleeve and case picks as well as full basket metrics. Communicate service metrics (order fill, on-time delivery) and major service impacts to the DC team and sales for the service area. Support the WMS Systems Specialists by ensuring execution of the inbound/outbound schedules and prioritization of high-impact unloads and replenishments. Assist with creation and updating training materials as needed. Analyze returned product transactions from LFSP (Multi-step) stores, to ensure proper accountability and disposition. Investigate daily scrap, determine root causes, and collaborate with bakeries, DC leaders, and planning teams to resolve issues. Perform inventory counts and reconciliation processes. Support execution of inventory standard operating procedures to maintain and improve inventory accuracy. High School Diploma or equivalent (GED) is required. One year of customer service experience in distribution center operations, supply chain, or logistics preferred. Strong analytical skills with the ability to identify and resolve service gaps. Previous use of warehouse management systems (WMS). Knowledge of Oracle systems is a plus. Excellent communication and collaboration skills. Ability to work a flexible schedule aligned with operational needs. Strong computer skills (Ex. Pivot Table, XLookup, Macros) Well organized and able to manage multiple priorities.