Job Details: Job Location: Lincoln O Street Location - Lincoln, NE, Position Type: Full Time, Salary Range: $45000.00 - $55000.00Salary/year, Job Summary The Systems Administrator - Assigned serves as the primary onsite IT resource for a  designated healthcare client. This individual works from the customer location on a full-time  basis and acts as a trusted extension of both the client organization and Eakes. The role  requires strong communication skills, a sense of urgency, independent decision-making, and  the ability to deliver high-quality technical support and customer service in a healthcare  environment. Primary Job Duties/Responsibilities              Maintain a full-time onsite presence at the assigned customer location.               Serve as the primary day-to-day IT contact for customer staff and leadership.               Respond to technical issues with urgency and professionalism.               Provide support for desktops, laptops, printers, Microsoft 365, user accounts, and basic  networking issues.                Document all work accurately within the ticketing system.                Communicate clearly with end users, customer leadership, vendors, and Eakes Managed  IT staff.                Escalate issues to higher-level engineering resources when necessary.                Identify recurring issues and opportunities for operational improvement.                Participate in Eakes meetings, training events, and required team activities.                 Assist with workstation deployments, application support, onboarding, offboarding, and  routine IT maintenance.   OTHER DUTIES AS MAY BE ASSIGNED Qualifications: Qualifications Required Qualifications             2+ years of IT support experience in a help desk, service desk, desktop support, or  managed services environment.             Strong communication and customer service skills.             Ability to work independently with minimal supervision.             Strong organizational, troubleshooting, and time-management skills.             Working knowledge of Microsoft Windows, Microsoft 365, Active Directory, endpoint  management, and common business applications.             Ability to prioritize competing requests and maintain a high level of responsiveness. Preferred Qualifications             Prior experience working in a healthcare or medical environment.             Experience supporting HIPAA-regulated organizations and handling sensitive  information appropriately.             Experience working within an MSP environment.             CompTIA A+, Network+, Microsoft, or comparable certifications.             Experience supporting basic networking, wireless connectivity, and line-of-business  applications. Other             Ability to be a self-starter and work with a team             Exceptional customer service skills             Excellent interpersonal skills             Creative problem solver             Strong communication skills             Travel as necessary to customer locations             Valid driver's license and good driving record             Ability to lift 60 pounds as needed during workday