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Senior Manager, Service Strategy & Growth

Appliedmaterials
Santa ClaraLead / Manager
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Manager, Planning Strategy and Systems
Santa Clara · found 3 h ago
Senior Manager Strategy, Planning, Operations (SPO) – Analytics & Insights
Santa Clara · found 1 d ago

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Subscribers got this job on 12 October 2026. New jobs reach them at 8 am and 6 pm, 5 days before they open here. Get the next one first

The job in short

Service strategy and growth.

MarketingProduct management

Details

Found
17 d ago · posted 2026-10-05
Location as listed
Santa Clara, CA,US, US
Role
Strategy / Business Operations
Pay (as listed)
$174,000–$239,500 a year
Source
The company’s own careers site

Full description

## About the Role Join Applied Global Services (AGS) at an exciting time as we expand our service business through managed services, lifecycle solutions, advanced analytics, and outcome-based customer engagements. This high-impact marketing role sits at the intersection of semiconductor technology, customer engagement, business strategy, and commercialization. You will help shape how Applied delivers value beyond equipment by driving adoption of service-led solutions that improve customer productivity, reliability, cost of ownership, and sustainability outcomes. In this role, you will partner closely with customers and cross-functional teams across Product Management, Service Business Units, Engineering, Sales, and Field Organizations to identify market opportunities, develop compelling value propositions, and drive growth across Applied’s global installed base. This role is ideal for technical leaders who want to broaden their business impact, gain executive visibility, and influence the future direction of Applied's services portfolio. ## Why This Role? * Shape the future of AGS service growth initiatives and managed services. * Influence service portfolio strategy, roadmap priorities, and commercialization plans. * Work directly with customers, field leaders, business unit executives, and cross-functional stakeholders. * Gain broad exposure across semiconductor technologies, customer segments, and global markets. * Help drive Applied's transition toward recurring revenue and service-led business models. * Expand your leadership impact beyond engineering, operations, or product management into strategic business growth. ## Key Responsibilities * This product marketing role will drive the adoption and growth of AGS service offerings across strategic customers and market segments. * Develop customer-centric value propositions that demonstrate measurable business outcomes, including improvements in equipment performance, uptime, productivity, reliability, maintenance effectiveness, and cost of ownership. * Engage customers and field organizations to understand operational challenges, maintenance strategies, and opportunities for service-led value creation. * Develop commercialization strategies, market requirements, and customer engagement plans that accelerate adoption of managed services, lifecycle offerings, and recurring-service solutions. * Conduct Voice of Customer (VOC) initiatives, market assessments, and installed-base analyses to identify growth opportunities. * Develop business cases, ROI/TCO analyses, executive presentations, and customer value assessments. * Partner across Product Management, Service Business Units, Engineering, Pricing, Revenue Operations, Sales, and Field teams to align offerings with customer needs and market opportunities. * Create customer-facing messaging, value-selling tools, case studies, and sales enablement content. * Support executive customer engagements, strategic account planning, and growth initiatives through a combination of technical credibility and business storytelling. * Influence portfolio strategy and investment priorities through customer insights, market intelligence, and industry expertise. ## Required Qualifications * Bachelor’s degree in Engineering, Materials Science, Physics, Chemical Engineering, Electrical Engineering, Business, or a related discipline. * Experience in semiconductor manufacturing, equipment engineering, process engineering, product management, service operations, technical marketing, business development, customer engineering, or a related field. * Strong understanding of wafer fab operations, semiconductor manufacturing environments, equipment lifecycle management, and customer production challenges. * Demonstrated ability to engage credibly with technical teams, operations leaders, and executive stakeholders. * Experience developing customer value propositions, business cases, commercialization plans, or growth strategies. * Strong analytical, communication, presentation, and stakeholder management skills. * Demonstrated success leading cross-functional initiatives and influencing outcomes in a matrix organization. ## Preferred Qualifications * Experience with semiconductor services, lifecycle solutions, service agreements, managed services, or aftermarket business models. * Knowledge of semiconductor process technologies, equipment operations, or fab manufacturing environments. * Experience in customer-facing roles, strategic account support, or executive customer engagements. * Understanding of equipment reliability, preventive maintenance, lifecycle optimization, or operational excellence programs. * Familiarity with recurring revenue models, predictive analytics, digital services, or outcome-based service offerings. * MBA, Master's degree, or equivalent combination of technical and business experience. ## Ideal Backgrounds We encourage applications from employees with experience in: * Process Engineering * Equipment Engineering * Customer Engineering * Product Management * Service Business Management * Technical Marketing * Manufacturing Operations * Business Development * Strategic Account Management * If you have a passion for customer value, semiconductor technology, and business growth, and are looking to expand your impact across Applied, we encourage you to apply. ## Qualifications ### Education: Bachelor's Degree ### Skills ### Certifications: ### Languages: ### Years of Experience: 7 - 10 Years ### Work Experience: ## Additional Information ### ### Shift: 10-Day 8-Hr (United States of America) ### ### Travel: Yes, 20% of the Time ### ### Relocation Eligible: Yes ### Referral Payment Plan: Employee Referral (Standard) Salary Range: $174,000.00 - $239,500.00 The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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