Job Summary Provides employee and labor relations support by advising on workplace concerns, conducting fact-based reviews, and helping ensure consistent application of employment policies, disciplinary practices, and labor agreement provisions. Independently manages employee relations cases, policy interpretation matters, and project-based initiatives using professional judgment to resolve moderately complex workplace issues with limited guidance. Supports a compliant, equitable, and productive work environment through collaboration with leaders, employees, and cross-functional stakeholders. Job Responsibilities • Reviews and resolves employee relations matters, including workplace concerns, performance issues, misconduct allegations, and policy interpretation questions in accordance with established practices and employment requirements. • Conducts fact-finding activities, gathers and analyzes information, documents findings, and recommends appropriate actions to support fair and consistent resolution of workplace issues. • Advises managers and employees on employee relations policies, corrective action processes, conflict resolution approaches, and workplace expectations. • Supports the administration, interpretation, and application of collective bargaining agreements and labor relations processes where applicable. • Partners with Human Resources and business stakeholders to identify trends, mitigate employee relations risks, and support a positive employee experience. • Coordinates and contributes to employee and labor relations projects, training activities, and process improvements that strengthen compliance and operational effectiveness About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities