Position Summary Ensure proper processing of health-related transactions, calculate payments, update and maintain files and records, provide suggestions that improve existing policies and procedures, and handle inquiries requiring additional investigation and/or specialized knowledge. Schedule surgical cases for operating room. Research and respond to a variety of routine inquiries and provide information regarding policies and procedures related to patient accounts, fees, Medicare and medical insurance coverage, charges and insurance forms. Qualifications Required Education:High School Diploma or equivalent Required Experience:2+ years of related billing experience. Experience providing customer service. Required Skills, Knowledge and Abilities:Excellent customer service skills. Ability to perform detailed work in a fast-paced environment. Proficiency with basic database, word processing, and spreadsheet applications. Preferred Skills, Knowledge and Abilities:Medical billing and coding certification Additional Information In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $38.358. This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.