Job Title: Full-Time Medical Receptionist Company Overview: ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients! Job Responsibilities: • Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR • Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed • Payment processing: Collect patient payments and manage payment transactions • Administrative tasks: Assist with faxes, emails, and office organization • Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area Minimum Requirements: • Education: • High School Diploma, or equivalent • Licenses & Certifications: • Medical Administrative Assistant, preferred • Work Experience: • Minimum of one year of customer service experience, preferably in a medical setting is preferred • Required Skills, Knowledge, and Abilities • Effective communication and interpersonal skills to interact with patients and coworkers • Superior customer service skills • A high level of professionalism • Experience with medical office software is a plus • Reliable transportation and the willingness to comply with the company travel policy • Ability to work 13+ hour shifts, stand/walk for long periods, and lift 25 lbs. • Must have scheduling flexibility, including weekends and holidays Pay & Benefits: • Competitive hourly pay: $16.50 - $18, plus opportunities for overtime • Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked • Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment • 401(k) plan with company match after one year • Exciting opportunities for growth within the organization If you’re ready to grow in a supportive, team-oriented environment, apply today and start your journey with ExpressCare Urgent Care Centers!