BASIC FUNCTIONS OF POSITION: • Completes outpatient registration, which includes generating a chart with patient demographic information. • Collects patient insurance and/or payment information. • Obtains appropriate signatures for patient certification of admission and assignment of benefits. • Upon completion of patient assessment and/or treatment, enters a diagnosis code into the computer. • Receives, balances, and accounts for payments collected from patients of the clinic; assures appropriate charges are entered into the computer, such as treatments, medications, and equipment usage. • Provides medical information as appropriate to requesting agencies, i.e., disability determinations, vocation rehabilitation and family services. • Types correspondence and reports and files information. • Enters medical record information in the appropriate patient chart. • Functions as the focus of telephone communication for the physician office; answers the telephone, takes messages and directs calls. • Assists in scheduling referrals as appropriate. • Stores medical record files in an organized and retrieval system. • Assists in maintaining an adequate inventory of medical and office supplies for day to day operations. • Participates in the in-service programs. • Participates in Quality improvement program as required. • Works with other members of the health care team to coordinate patient care services. • Maintains good public relations for the clinic. • Performs other duties as needed or requested. QUALIFICATIONS: EDUCATION: High school graduate or equivalent. College level training and office management skills preferred. Medical terminology preferred. EXPERIENCE: Previous clerical and office management experience preferred but not required. SPECIAL: PATIENT CONTACT: Must have the knowledge and skills necessary to provide care appropriate to the age of the patients served TYPING: 35 WPM (revised June 12, 2012) MACHINE OPERATION: Computer, typewriter, computer printer, adding machine. PHYSICAL REQUIREMENTS: STANDING: Small amount of standing required. WALKING: Considerable amount of walking during the course of a normal work day. LIFTING: Minimum lifting (15 to 20 pounds). VISUAL: Essential for dealing with the public while admitting patients and operating various office equipment in the course of a normal workday. HEARING: Essential in order to deal with the public while admitting patient and operating various office equipment. SPEAKING: Essential for duties in dealing with the public while admitting patient, operating the switchboard and when doing cashiering duties. Day shift, 8 am – 7 pm, including some weekends (schedule rotation will be discussed further during interview)