Patient Engagement Coordinator (Medical Receptionist) – Full-Time About the Role ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team! We’re looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you’re a strong communicator, great with multitasking, and thrive in a fast-paced environment, we’d love to hear from you. Key Responsibilities • Greet patients and callers in a professional, welcoming manner • Complete patient registration and verify insurance information accurately • Answer and manage multiple phone lines with efficiency and professionalism • Collect payments and calculate charges correctly • Schedule follow-up appointments and manage patient referrals • Fax, scan, and manage medical records as needed • Keep the front office and waiting area clean, organized, and inviting • Support overall clinic flow and assist team members as needed Requirements • Strong customer service and communication skills • Ability to multitask and stay organized under pressure • Flexible availability, including evenings and weekends • CPR certification (or willingness to obtain) • Ability to pass a background check • Knowledge of Occupational Medicine is a plus Why ExperCARE? • A team that values integrity, service, and excellence • Fast-paced, supportive environment with room to grow • Meaningful work that directly impacts your community • Competitive pay and benefits for full-time team members