Monterey Bay GI Consultants Medical Group Our G.I. specialty practice is seeking a full-time patient care coordinator to assist patients at the check-out desk at our Monterey location. This position is primarily clerical in nature. There may be an occasional need to assist with rooming patients. General Summary of Duties: • Greet patients who are ready to check-out. • Review physician orders, in ATHENA, and schedule and/or arrange for: • Follow-up office visits • Procedures in the Endoscopy Center & local hospitals • Diagnostic Tests to include CT scans, Ultrasounds, MRI’s, MRCP’s, Small bowel studies, Esophograms, etc. • Provide written and verbal dietary and procedure prep instructions. • When completed, close orders and educational material within ATHENA • Provide written appointment and/or lab orders to patients and facilities. • Initiate authorization process for patients with insurances that require prior authorization for procedures and other outpatient services (when the authorization position is sick or on vacation) • Collects co-payment and/or other payments. • Answers phones as back up to operators • Performs Open Access Interviews • Responsible for the schedule maintenance of one or more physicians • Responsible for requests/tasks sent to personal in-box. • Provides back up assistance to Front Desk. • Works various ATHENA MD and GI Staff buckets • Part time can be considered. Benefits include medical dental, and vision insurance, 401K, vacation, sick, and holidays. General Qualifications: • Bilingual (English/Spanish) Required • Present a professional appearance • Ability to, verbally, communicate clearly, effectively, and professionally • Ability to communicate effectively and professionally in written form • Work well with patients, physicians, management, and staff • Must have strong attention to detail • Have excellent data entry skills • Have excellent penmanship Job Type: Full-time, Part-time Salary: $22.00 - $25.00 per hour Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance Schedule: • 8 hour shift • Day shift • Monday to Friday Work location: • In-person at Monterey, California office (in Ryan Ranch) Education: • High school or equivalent (Required)