Job Description Domino's Pizza in Bridgeton, United States, is seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team. In this role, you'll be the friendly face and voice of our organization, delivering exceptional service to every customer interaction. As a vital member of our team, you'll ensure customer satisfaction while maintaining our reputation for excellence and operational efficiency. • Answer incoming phone calls and take customer orders accurately and efficiently while maintaining professional phone etiquette • Process cash and credit card transactions with precision and attention to detail • Provide exceptional customer service by addressing inquiries, resolving issues promptly, and responding to customer concerns with empathy • Prepare and make pizzas according to company standards and customer specifications • Maintain a clean, organized, and welcoming work environment that reflects our commitment to quality • Collaborate with team members to ensure smooth operations during busy periods and support colleagues as needed • Multitask effectively in a fast-paced environment while prioritizing customer satisfaction • Assist with various cleaning and organizational tasks to maintain operational standards • Handle and lift items weighing up to 25 lbs as part of regular duties Qualifications • Excellent communication skills with the ability to interact professionally and courteously with customers and team members • Strong attention to detail and ability to follow directions accurately • Exceptional listening skills and empathetic approach to customer interactions • Solid problem-solving abilities and resilience when handling challenging situations • Basic math skills for handling cash transactions and processing payments • Proven ability to work efficiently and remain organized in a fast-paced environment • Positive attitude, friendly demeanor, and genuine enthusiasm for customer service • Team-oriented mindset with a collaborative spirit and willingness to support colleagues • Flexibility to work various shifts, including evenings, weekends, and holidays as needed • Ability to stand for extended periods and lift up to 25 lbs regularly • Strong time management and multitasking capabilities • Reliability, punctuality, and professional work ethic • Previous customer service experience is preferred but not required • Must be able to pass a pre-employment drug test and criminal background check