• Dispatch Sonographer to the proper geographical where needed • Knowledge of Same day vs. Scheduled Services. • Understanding Clients needs for services and how to create customer satisfaction by providing same day service. • Prioritize STAT Exams as identified by Client and Protocols. • Prioritize cases for “STAT”, ASAP and PRIORITY homes. • Communicate and report problems to the Supervisor and respective Field Manager. • Assist Technologist with a variety of daily needs (directions, case type and client info etc.). • When required, will assist the customer service representative with the overflow of client orders • Call facilities to schedule cases for all exams, verifying diagnosis and symptoms and when necessary communicate directions for nursing staff to prep the patient prior to arrival. • Understand diagnosis codes and Ultrasound study types; coordinate the two to ensure proper technologist is dispatched and patient prepped if necessary. • Learn Medicare Guidelines (diagnosis, and scheduling guidelines) • Remain knowledgeable with regards to medical insurances and understand where they may/may not be accepted. • Verify cases upon completion by technologist. • Technical issues reported by Technologist to be communicated to Supervisor. • A thorough understanding of the assigned dispatch area's geography • Schedule Fixed Physician sites and Prison on a weekly basis. Keep contact list up to date with each fixed site. • Create work orders based on call or faxed requests • Fax final report to facility at facility request.