Description Sales Associates are critically important to our growth and success. Our vision is to be the premier and sought-after employer known for providing high-quality service, to be profitable in all we do, and to have a healthy culture rich in safety, mutually beneficial relationships, and continuous improvement. As a Sales Associate, you will create, maintain and expand relationships with current customers, be responsible for achieving contract renewals, meeting sales quotas, and identifying enhancement opportunities. Upholding our core values as a brand ambassador when attending network events while establishing, building, and managing customer and network partnerships. KEY ROLES & RESPONSIBILITIES. Sales Quotas • Meet or exceed quarterly and annual sales targets established by each division. • Responsible for generating sales in snow removal, lawn maintenance, and landscape design/build services. • Prepare and deliver accurate contract proposals, bids, and agreements aligned with client needs and budgets. • Create material takeoffs based on design plans to support proposal development. • Present and pitch landscape services to prospective clients, highlighting tailored solutions and unique service offerings. Client-Facing Expectations / Account Management • Serve as the primary point of contact for both residential and commercial clients across design-build and bid-based projects. • Develop and maintain long-term relationships with clients to understand and respond to their evolving needs. • Conduct regular site visits to monitor project progress, gather feedback, and identify opportunities for enhancements or additional services. • Proactively manage a portfolio of client properties by identifying concerns, recommending improvements, and ensuring ongoing satisfaction. • Ensure exceptional customer service by addressing inquiries, resolving issues promptly, and building client trust. Communication • Follow up consistently with leads and clients to ensure alignment, clarity, and responsiveness. • Schedule and conduct site walk-throughs, delivering quarterly property analyses and updates to clients. • Collaborate with internal team members and departments to align efforts and maintain project momentum. • Attend weekly sales meetings to coordinate strategy and share updates on active accounts and prospects. Lead Generation • Actively prospect for new clients through cold calling, cold emailing, and networking. • Represent the company at trade shows, community events, and marketing activities to generate leads. • Engage in discovery conversations with prospects both in-person and over the phone to qualify and nurture opportunities. • Build and maintain rapport with prospective clients to keep communication lines open for future sales. • Identify upsell opportunities by meeting regularly with customers and understanding their evolving needs. • Review and act on the Accounts Receivable (A/R) report as needed to maintain strong client relationships. • Assist office staff with site mapping, location details, and other logistical documentation. • Track and manage lead interactions and client data accurately using the company’s CRM. • Stay informed on industry trends and market opportunities to adjust strategies and offerings. • Partner with production managers to address customer questions, concerns, and follow-ups. Snow Removal Account Management • Oversee all client relationships tied to winter snow removal services. • Manage assigned house accounts based on geographic regions set by the Sales Manager. • Conduct site visits for pre-season assessments and post-storm touch-ups when necessary. • Document all site visits and conditions thoroughly for internal debriefs and handoffs to the production team. • Maintain detailed records of each property’s existing conditions to ensure accurate service delivery. Requirements • At least 5 years industry experience and 2 years sales experience • Proven ability to meet $1 - $2M annual sales goals • Valid driver's license