The incumbent in this position is member of the MedFlight transportation service. Together with a Flight RN they are responsible for transporting patients within our service region via air and ground ambulance to and from a variety of health care facilities. Responsible for assisting with patient care tasks in accordance with scope of practice and under the direction or supervision of the Flight RN and/or physician. Provides direct and indirect patient care. Communicates with physicians/Registered Nurse/Nurse Manager/co-workers, as appropriate about changes in patient’s clinical condition including results of diagnostic studies and symptomatology. Is able to respond quickly and accurately to changes in condition or response to treatment. Essential Job Functions • Performs patient care during air and ground medical transports within the defined scope of practice for specific education/certification level and as directed or supervised by the charge nurse and/or physician. Complies with applicable State of Montana rules and regulations, MedFlight protocols, policies and procedures. • Ensures adequate inventory and cleanliness of equipment in flight packs. Informs appropriate personnel of equipment needing repair and initiates work requisitions. • Participates in mandatory on-call rotations and actively participates in covering the staffing needs of the department. • Utilizes performance improvement principles to assess and improve quality. • Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements. • Maintains competency in all organizational, departmental and outside agency safety standards relevant to job performance. • Ability to perform a head-to-toe assessment on all patients and reassessments as per unit care area statement. • Ability to adequately assess and reassess pain. Utilizes appropriate pain management techniques. Educates the patient and family regarding pain • Ability to perform, interprets, and takes appropriate action on waived testing (point-of-care testing) per Clinical Laboratory’s standards • Demonstrates ability to perform unit specific competencies. See Skills Checklist • Knowledge of medications and their correct administration, based on age of the patient and their clinical condition and per Montana State Pre- • Follows the five (5) medication rights. • Demonstrates an ability to assist physicians with procedures and performs services requiring technical and manual skills. • Answers patients' call lights, anticipates patients' needs and makes safety rounds of patients. • Treats patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of • Interacts professionally with patient/family. • Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served. Able to interpret data about the patient’s status in order to identify each patient’s age specific needs and provide • Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors. • Communicates appropriately and clearly to Registered Nurse, Nurse Manager, co-workers and physicians. • Maintains a good working relationship both within the department and with other departments. • Documentation meets current standards and policies. • Manages and operates equipment safely • Collaborates in the coordination of patient care as necessary. • Demonstrates an ability to be flexible, organized and function under stressful situations. • Maintains all required competencies per skills checklist • Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Knowledge, Skills, and Abilities • Policy and procedures, both organizational and departmental • Personal computers, hardware and software • Confidentiality requirements • Patient’s/resident’s rights • HIPAA and confidentiality requirements • Radio communications • EMS dispatching • Hospital and transport protocols pertaining to the MedFlight transport team • Patient care and assessment principles within scope of license/certification • Infection control and safety practices • Professional communication skills, both verbal and written • Patient care and assessment skills within scope of licensure/certification • Analytical and assessment skills • Prioritizing patient care needs • Public relations • Incorporate cultural diversity and age appropriate care into all aspects of communication and patient care; scope of services provided will encompass age groups from infant through geriatric • Communicate clearly and effectively, both verbal and written • Establish and maintain collaborative relationships • Work independently and in cooperation with others • Work with frequent interruptions and changes in priorities • React calmly and professionally during emergent or difficult situations • Pay close attention to details • Push, pull, lift and carry weights when transporting patients and supplies • Errors in relaying information or discourteous interaction could result in embarrassment and/or loss of integrity, revenue and/or market position for Billings Clinic • Scope of work encompasses communications with diverse groups of people ranging from public to other health care providers • May encounter patients with a wide variety of needs requiring quick responses