Description POSITION: Associate Executive Director REPORTS TO: Executive Director FLSA: Exempt OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive. POSITION SUMMARY: The Associate Executive Director assists the Executive Director in the overall administration of the community. This position ensures high-quality resident care and services, manages the financial performance of the community, and maintains a positive and collaborative work environment for staff. ESSENTIAL JOB FUNCTIONS: • Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision. • Arranges for coverage for department head job duties during their absence either through delegation or personal completion of duties. • Represents the property in dealing with outside agencies, including governmental agencies. Participates in property surveys (inspections) made by authorized government agencies. • Assist with workplace safety including, but not limited to, active Safety Committee, adherence to all OSHA requirements, proper safety training for all employees, Quality Assurance meetings, Disaster Plan, monthly fire/disaster drills, and management of the workers’ compensation injuries. • Develop and maintain positive relationships with residents, families, and staff. • Participate in the development and implementation of marketing strategies to maintain high occupancy levels. • Attends training and conferences as required. • Assures all training required by the state regulations is completed and documented each year. • Maintains confidentiality of all pertinent personal or health information concerning residents and staff. • Demonstrates an understanding of compliance and ethics program policies and procedures. • Assists with recruiting and interviewing candidates. • Promote a positive work environment that encourages teamwork and professional growth. • Handle resident and family concerns and complaints in a timely and effective manner. • Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS) • Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents. Requirements EXPERIENCE, QUALIFICATIONS & SKILLS: • Preferred a minimum of 3 years’ experience. • Working knowledge of basic technology and electronic documentation. • High level of interpersonal skills to handle sensitive and confidential situations and documentation. • Excellent verbal, oral, and written communication skills. • Must have strong understanding of the English language sufficient to read and write. • Time-management skills. • Ability to pay attention to detail. • Organization skills. • Ability to multitask. • Basic understanding of frequently used computer software and programs, such as Microsoft Office PHYSICAL DEMANDS: • The following physical demands are representative of those that must be met to successfully perform the essential functions of this position: • Walk/Stand – must be able to continuously walk and stand. • Environment Condition – must be able to perform work both inside and outside. • Sit – sit infrequently. • Lift - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds. • Carry - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds. • Push - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds. • Climb – must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available. • Bend – must be able to bend at the waist, knees, hips, and spine on a frequent basis; may require frequently manipulating weights of 25 pounds or more. • Squat – must be able to squat on a frequent basis to reach below the knee, may require lifting of 50 pounds or less. • Twist or rotate – must be able to twist or rotate occasionally at the trunk, hips, knees, and neck, manipulating weights of 25 pounds or more. • Reach– must be able to reach on a frequent basis. May occasionally reach overhead, requiring manipulation of weight of 10 pounds or less, and below waist manipulating weight of 25 pounds or more.