Advanced Care Provider– ED/Inpatient Navigator General Job Summary: Serves as a clinical liaison across care settings to support patient transitions from emergency and inpatient care to outpatient follow-up. Ensures timely coordination, reduces care gaps, and improves continuity of care and patient outcomes. Primary Job Responsibilities ACP Core Responsibilities: • Reviews ED and inpatient census to identify patients requiring follow-up • Management of acute health concerns as needed, including coordination with acute care providers and care team • Coordinates post-discharge care, including scheduling and care plans • Communicates with physicians, care teams, and patients to ensure continuity • Performs clinical outreach and assessment as appropriate • Facilitates transitions of care and addresses barriers to access • Documents coordination activities in the EHR • Supports readmission reduction and care management initiatives • Collaborates with practice teams, care management, and external providers • Other patient care tasks as directed Education and Experience Required: • Graduate of accredited Nurse Practitioner or Physician Assistant program • Current North Carolina licensure • Board certification (NP or PA-C) • BLS certification (ACLS preferred where applicable) • Strong clinical, communication, and documentation skills • Ability to travel between hospital facilities as needed if covering other ACP ED/Inpatient Navigators Preferred: • Prior experience in any clinical role at the hospital system where the position will be assigned • Experience in value-based care, care coordination, case management or population health Physical Requirements • Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. • Must be able to lift and support weight of 35 pounds. • Ability to concentrate on details. • Use of computers for long periods of time.