Provide continual evaluation of processes, methods and procedures. PRIMARY RESPONSIBILITIES • Continuously monitor and control inspection operations to insure compliance with applicable quality control documents. • Assure accurate records such as traceability, process control, functional test, demonstrations, etc., are maintained. • Review and improve process control results for continued compliance of manufacturing operations. • Provide continual evaluation of department, methods, employee development, programs, etc., to assure the most effective use of resources and equipment. • Research, resolve and provide support on quality control issues. • Assure test function is performed in a manner consistent with applicable requirements and NOV’s quality procedures. • Maintain and enforce quality standards. • Perform other work related tasks as assigned. • Comply with all NOV Company and HSE policies and procedure. FACILITY/GROUP SPECIFIC RESPONSIBILITIES • Conduct internal quality auditing (both full system and process audits) of the company quality management system as a lead auditor. • Provide guidance on developing, reviewing, and revising quality documents, policies, procedures, instructions, and quality activities. • Review industry related documents (ISO, API, ASTM). • Assist Quality Manager in maintaining QMS, ISO, and API procedures and revise as necessary. • Review work order related documents and collect work order related information as necessary. • Supplier quality assurance and development including supplier evaluations for product/process and system conformance. • Review, support, and maintain quality reports. • Use of company standard quality systems (Intelex, AIMS, RigOffice, CEF, Teamcenter, Tracker) with active participation including customer-related activities. • Determine quality improvement parameters by identifying methods relevant to processes. • Develop quality plans as required by the QMS. • Analyze data on NCR trending, customer concerns, and process capability analysis. • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, participating in professional societies. • Contributes to team effort by accomplishing related results as needed. • Active participation in process improvement projects internally. • Interact with quality control personnel. • Provide training on ISO 9001/API Q1, company/facility quality procedures and work instruction. • Understand and implement the company quality management system. • Effectively handle quality planning and all quality assurance responsibilities for assigned projects. • Interact with and support all facility staff, functional departments including managers and supervisors by providing quality assistance as needed. • Conform to and perform all QMS requirements. REQUIREMENTS & QUALIFICATIONS • Bachelor’s degree or equivalent combination of education and experience required. • Minimum of 5 years’ experience in quality related activities required. • Training experience preferred. • Good understanding of the company QMS. • Interpersonal skills in working with company, customer, and supplier personnel. • Effective coordinator of projects and group activities. • Microsoft Office knowledge is required. • Excellent skills in oral and written communications. • Organized, detailed, and accurate in work assignments. • Ability to understand the QMS requirements. • Ability to understand health, safety, and environmental requirements. COMPETITIVE BENEFITS: (visit usbenefits.nov.com for more information about our benefits offerings) • 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest. • Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information. • FREE MDLIVE virtual visits (when enrolled in an NOV medical plan). • FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician). • FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees). • All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals. • All regular full-time employees receive up to 11 paid holidays per year.