The Director is responsible for planning, organizing, directing and managing resources for one to two department(s) on a twenty-four (24) hour basis. These responsibilities include: budget responsibility; efficient/effective resource utilization; recruitment and effective/efficient management of assigned staff; achieving quality outcomes; performance improvement; monitoring of quality and quantity of services; maintaining positive working relationships with staff and System departments and managers, and purchasing and maintaining equipment. Completes established competencies for the position within designated introductory period. Other related duties as assigned. General Management:  Establishes goals and objectives that support overall strategic plans of the facility/Baptist Health System  Develops and manages the annual department operating and capital budgets  Directs daily operations of assigned department/s  Directs performance of staff  Maintains objectivity in decision making, utilizing facts to support decisions  Supports the mission statement, policies and procedures of the Baptist Health System  Manages to eliminate boundaries to achieve integrated, efficient and quality service  Achieves ongoing compliance with all regulatory agencies  Serves as a resource to employees and customers as demonstrated by visibility and knowledge of issues  Demonstrates flexibility in response to change  Anticipates and responds to problems and risks  Communicates effectively with all levels in the organization and with internal and external customers Personnel Management/Development:  Selects personnel for hire and promotion; takes appropriate actions regarding counseling, disciplinary actions, demotion and termination  Directs, supports and coaches direct reports  Responds proactively to employee needs and concerns  Develops “experts” and “expertise” throughout the department and seeks employee input  Facilitates consensus among divergent groups  Minimizes staff turnover  Acknowledges and rewards employees’ strengths and accomplishments  Evaluates assigned staff performance and competency, providing direct feedback  Assesses learning needs, develops competency plans and provides opportunities for learning Department/Business Unit Management:  Interfaces on a regular basis with medical staff to communicate, receive information and promote satisfactory patient outcomes.  Assures patient information is available to the healthcare team to facilitate timely, medical decision making.  Utilizes data and statistical analysis as basis for decisions and actions and to improve performance.  Demonstrates required knowledge and competencies for clinical systems to include but not limited to: HED, HPF, STAR, HEV, Accudose  Demonstrates required knowledge and competencies for MS Programs to include but not limited to: Word, Excel, Powerpoint.  Redesigns work flow and work processes to achieve customer satisfaction, quality improvement and cost reduction.  Identifies high-risk situations and utilizes root cause analyses tools to achieve the elimination or reduction of risk.  Supports case management initiatives and clinical improvement efforts.  Demonstrates dedication to achieving quality outcomes; evaluates and communicates quality performance outcomes; collects and utilizes data to improve department performance.  Demonstrates dedication to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in service; talks and acts with customers in mind; establishes and maintains effective relationships with customers. Role models Studer Principles and “must haves”.  Assures department and staff readiness for each and every patient  Assures department commitment to Performance Improvement and leads by example  Serves as a role model for service excellence  Participates in Performance Management program  Participates in LDI  Participates in BHS Quality Initiatives  Utilizes resources efficiently and effectively  Maintains safe environment  Addresses patient population-specific needs  Participates in Performance Improvement activities MINIMUM EDUCATION: Bachelor's degree in Nursing PREFERRED EDUCATION: Master's degree in Nursing, Business or Related Field MINIMUM EXPERIENCE: 5 years' experience in discipline or specialty. PREFERRED EXPERIENCE: 3-5 years progressively responsible management experience REQUIRED CERTIFICATIONS/LICENSURE: Possession of current Texas State License for Registered Nurse PREFERRED CERTIFICATIONS/LICENSURE: Specialty or Administration certification desired. REQUIRED COURSES/COMPLETIONS (e.g., CPR): Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire.